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PCA Consultores.
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Employee Satisfaction Survey is one of the broad band tools of PCA which covers a wide range of key areas.
Supported by the EFQM (European Foundation for Quality Management) Excellence Model, this tool has been tested and is validated to use in Portugal and Angola .
It addresses the following key areas:
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Work Environment;
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Career perspectives;
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Appraisal Systems;
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Reward Mechanisms;
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Training;
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Working Conditions;
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Communication;
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Management Style;
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Organization Values;
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Among others.
The results of the Survey are further correlated with key demographic variables.
The outcome is an Action Plan that covers:
Organizational Benchmarking is also possible through the indicators provided by the Employee Satisfaction Survey.
We have available a robust Database with Benchmarking indicators collected among an extensive research and consulting activity. Worldwide Benchmarking is also possible through data exchange with our International partners in this area.
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